How do I track my loyalty points balance?
Buying the Genifique serum for a while now, and I realized I’ve probably accumulated quite a few rewards points by now. I tried signing into my account to see if I could redeem them for a sample or a discount on my next refill, but I couldn't find the specific rewards dashboard. It would be a shame to let those points expire, especially since I’m planning on picking up some new mascara and eye cream soon. Does the system update automatically after every purchase, or do I need to manually upload my receipts from department store counters? If anyone knows how to navigate the rewards section of the site, please let me know. I'm really looking forward to using those perks on my next haul.
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Cosmetics orders feel personal, especially when you’re waiting on a specific product. After a shipping delay, I browsed Lancome customer service number to see how others rated their support. Knowing the typical response process helped manage expectations. When I contacted them, the agent checked tracking details and offered a replacement option. It took a few days to finalize, but the communication stayed polite and consistent throughout.